111vd's Privacy Policy

1 Introduction

111vd is a secure and reliable online betting and casino platform operated for players in Bangladesh. We believe that your personal privacy is a fundamental right, and it is our responsibility to respect that right.

This privacy policy ("Policy") explains what information 111vd ("we", "our", "platform") collects about you, how that information is used, with whom it is shared, how long it is stored, and what rights you have over your information.

Using SSL encryption and modern security technology, 111vd ensures that every piece of your information is stored with the highest level of protection. By registering an account or starting to use our platform's services, you are giving your consent to the terms of this policy.

2 Information We Collect

111vd may collect two types of information from you — information you provide directly, and information our systems collect automatically.

2.1 Information You Provide Directly

• Full name and date of birth (at the time of account registration)
• Email address and mobile number
• Payment-related information — such as bKash, Nagad, Rocket, or Upay account details (to complete transactions)
• Documents submitted for identity verification (national ID card or passport)
• Information you provide when contacting customer support
• Preferences and settings you configure on the platform

2.2 Automatically Collected Information

• IP address and device information (operating system, browser type)
• Activity logs on the platform — which pages were visited, how long was spent
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity data
• Session duration and login information

3 Purpose of Using Your Information

111vd uses your information only for the following legitimate purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To operate betting, casino games, and other platform services without interruption.
• Payment Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Security & Fraud Prevention: To ensure account security and detect any unauthorized activity.
• Customer Support: To resolve your questions and complaints quickly and effectively.
• Age Verification: To confirm that all users of the platform are 21 years of age or older.
• Responsible Gaming: To identify unhealthy gaming patterns and provide support to users.
• Platform Improvement: To analyse user experience and improve the quality of our services.

4 Information Sharing & Third Parties

111vd never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment Providers: With mobile banking service providers such as bKash, Nagad, Rocket, and Upay — only the information necessary to complete a transaction.
• Technology Service Providers: Software and hosting partners used to operate the platform — all of whom are bound by strict confidentiality agreements.
• Legal Obligations: To comply with a valid order or directive from a competent court or government authority.
• Fraud Prevention: With relevant authorities when required to investigate serious fraud or illegal activity.

5 Cookie Policy

The 111vd platform uses cookies and similar technologies. Cookies are small text files stored in your browser that improve the functionality of our platform.

Types of cookies we use:

• Essential Cookies: Strictly necessary for the platform to function properly. Without these, logging in, maintaining sessions, and completing transactions would not be possible.
• Functional Cookies: Help remember your preferences such as language selection and account settings.
• Analytics Cookies: Collect anonymous statistics to understand which parts of the platform are used most.
• Security Cookies: Used to detect unauthorized access and fraudulent activity.

You can reject cookies by changing your browser settings, but this may cause some important features of the platform to not work properly.

6 Data Storage & Security

111vd follows industry-standard technology and processes to protect your information:

• SSL/TLS Encryption: Every exchange of data between your browser and our servers is secured through high-grade encryption.
• Secure Servers: Your information is stored on servers protected by firewalls and access controls.
• Regular Security Audits: Our systems undergo regular security testing so that vulnerabilities can be identified and resolved in a timely manner.
• Limited Access: Only staff members who need your information to do their jobs can access it, and they all work under strict confidentiality agreements.
• Data Retention Period: Information is retained for as long as your account is active and for as long as necessary to meet legal requirements.

Although we take the highest security measures, it is not possible to guarantee that any transmission of information over the internet is 100% secure. We therefore ask you to always keep your login password secure and not share it with anyone.

7 Your Rights

You have the following rights over your personal information, and 111vd fully respects those rights:

• Right to Access: You have the right to know what information we hold about you. Upon request, we will let you know.
• Right to Rectification: If there is any error in your information, you can request a correction at any time.
• Right to Erasure: In certain circumstances — where there is no legal obligation — you can request that your information be deleted.
• Right to Object to Processing: You have the right to object to the use of your information for specific purposes.
• Right to Data Portability: You can request a copy of your information in a structured format if you wish.

If you wish to exercise any of these rights, please contact us. We will process your request as quickly as possible.

8 Age Policy

111vd provides services only to those who are 21 years of age or older. We do not intentionally collect any information from minors.

Age is verified at the time of account registration. If we receive information that a user is under 21 years of age, we will close their account immediately and delete the relevant information.

If you believe a minor is using the platform, please contact us immediately.

9 Third-Party Links

The 111vd platform may sometimes contain content from game providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, etc.). These providers have their own privacy policies, and 111vd is not responsible for your activity on their platforms.

It is advised to read the privacy policy of any third-party service before using it.

10 Changes to This Policy

This privacy policy may be updated if our services or applicable laws change over time. For important changes, we will send you a notice through the platform or to your registered email address.

If you continue to use the platform after a change, you will be considered to have consented to the updated policy. We therefore encourage you to review this page from time to time. The date of the most recent update will always be shown at the top of the policy.

11 Contact Us

Contact us for any privacy-related questions, requests, or complaints. The 111vd customer support team is available seven days a week, twenty-four hours a day in Bengali and English.